Shipping Policy
DELIVERY AND RETURNS
Preparing and shipping orders
At Veganie, packages are prepared with great attention and care by Shirley.
Concerned about the environment and our carbon footprint, we do not use plastic to package your products.
We offer eco-friendly packages made from 100% recyclable packaging made from cardboard, kraft and small string.
We promise to ship your orders within 24 to 48 hours from the order date.
Orders placed on Friday, Saturday and Sunday are shipped on Monday and Tuesday.
Note: In case of affluence, shipping times may be slightly disrupted and longer than usual (sales period, black friday and end of year celebrations).
Delivery conditions France and Europe
Delivery in FRANCE
Delivery in France is made from Colissimo. We offer delivery to your home or to a relay point. From the dispatch of your order, it takes a delivery time of 2 to 3 working days.
Packages are sent to the address provided when placing your order.
| PURCHASE AMOUNT | 0€-30€ | 30€-60€ | 60€-69€ | 69€+ |
|---|---|---|---|---|
| METROPOLITAN FRANCE AT HOME | €5.99 | €3.99 | €3.99 | FREE! |
| METROPOLITAN FRANCE IN A NEARBY POINT | €4.99 | €2.99 | FREE! | FREE! |
Note: Packages over €60 are delivered against signature. They are therefore insured in the event of loss and theft.
Parcels delivered to a relay point are also insured against loss and theft.
Pick up in store in Paris
We also offer you the option of reserving your products online and then picking them up in a store in Paris. This reservation is FREE.
If you opt for this delivery method, please bring your identity card and the order reference.
The products can be collected at the following address on opening days and during store hours:
VEGANIE – 96 rue Quincampoix – 75003 PARIS – Metro Etienne Marcel or Rambuteau. Telephone: 09 50 43 41 45
Delivery in BELGIUM, LUXEMBOURG, GERMANY, NETHERLANDS
Delivery to these countries is ensured via Colissimo.
| PURCHASE AMOUNT | 0€-60€ | 60€-89€ | 89€+ |
|---|---|---|---|
| BELGIUM, LUXEMBOURG, GERMANY, NETHERLANDS, AT HOME | €6.90 | €3.90 | FREE! |
| BELGIUM, LUXEMBOURG, GERMANY, NETHERLANDS, NEARBY | €5.90 | €2.90 | FREE! |
Delivery to AUSTRIA, SPAIN, GREECE, IRELAND PORTUGAL, UNITED KINGDOM, ITALY, DENMARK, SWEDEN
Delivery to these countries is provided by Colissimo.
| PURCHASE AMOUNT | 0€-60€ | 60€-100€ | 100€+ |
|---|---|---|---|
| AUSTRIA, SPAIN, GREECE, IRELAND PORTUGAL, UNITED KINGDOM, ITALY, DENMARK, SWEDEN AT HOME | €9.99 | €6.99 | FREE! |
| AUSTRIA, SPAIN, GREECE, IRELAND PORTUGAL, UNITED KINGDOM, ITALY, DENMARK, SWEDEN NEARBY | €7.99 | €5.99 | FREE! |
Delivery in SWITZERLAND
| PURCHASE AMOUNT | 0€-60€ | 60€-100€ | 100€+ |
|---|---|---|---|
| SWITZERLAND AT HOME | €9.99 | €6.99 | FREE! |
| NEARBY SWITZERLAND | €7.99 | €5.99 | FREE! |
Note: Customs charges may apply to packages outside the EU
.